Email Us

Before you get in touch, please visit our Frequently Asked Questions page and you might find an instant answer to your question.

  • Incentive Application Support
  • Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    You can email us at:

    We will respond to your inquiry within one to two business days.

    Mail Incentive Applications to:
    818 SW 3rd Ave. #215, Portland, OR 97204

  • Utility Billing & Service Inquiries
  • Business hours: 24 hour service, 7 days a week

    Call toll free: 1-888-221-7070

  • Trade Ally Inquiries
  • Contractors can email us at:

    For contractors with questions about multifamily projects, please email us at:

Prefer to speak with someone over the phone? Give us a call.