Important! Rocky Mountain Power’s wattsmart Starter Kit is no longer available effective August 5, 2016. For questions or additional clarification, please email HES@rockymountainpower.net.

Important! Pacific Power's planned changes to the incentives and equipment qualifications associated with our energy efficiency program will become effective November 7, 2016. Changes include updated qualification requirements for some appliance, HVAC, weatherization and new homes measures. These changes affect purchases made or work completed on or after November 7, 2016. For questions, please email hes@pacificpacificpower.net

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Before you get in touch, please visit our Frequently Asked Questions page and you might find an instant answer to your question.

  • Incentive Application Support
  • Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    Have you already applied? Track your incentive status online. Please allow 48 hours for your online application to load in our system.

    You can email us at:

    We will respond to your inquiry within one to two business days.

    Mail Incentive Applications to:
    818 SW 3rd Ave. #215, Portland, OR 97204

  • Utility Billing & Service Inquiries
  • Business hours: 24 hour service, 7 days a week

    Call toll free: 1-888-221-7070

  • Trade Ally Inquiries
  • Contractors can email us at:

    For contractors with questions about multifamily projects, please email us at:

Prefer to speak with someone over the phone? Give us a call.