Important! Pacific Power's planned changes to the energy efficiency program will become effective January 1, 2019. Changes include an increase to the heat pump clothes dryer incentive and other changes to update qualifications to align with market conditions. For questions or additional clarification, please email [email protected].

Contact Us

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To check the status of your online application, click here.

To check the status of your online application, click here.

To check the status of your online application, click here.

To check the status of your online application, click here.

To check the status of your online application, click here.

  • Utility Billing & Service Inquiries
  • Business hours: 24 hour service, 7 days a week

    Call toll free: 1-888-221-7070

  • Incentive Application Support
  • Email us

    Business hours: M – F, 8 a.m. to 6 p.m. (MST)

    Business hours: M – F, 7 a.m. to 5 p.m. (PST)

    Call toll free: 1-800-942-0266

    Mail Incentive Applications to:
    818 SW 3rd Ave. #215, Portland, OR 97204

  • Trade Ally Hotline
  • Email us

    Business hours: M – F, 9:30 a.m. to 6 p.m. (MST)

    Business hours: M – F, 8:30 a.m. to 5 p.m. (PST)

    Call toll free: 1-800-942-0281

    For contractors with questions about multifamily projects, please email us.

  • Retailer Hotline
  • Business hours: M – F, 9:30 a.m. to 6 p.m. (MST)

    Business hours: M – F, 8:30 a.m. to 5 p.m. (PST)

    Call toll free: 1-877-507-2247