Important! Rocky Mountain Power's planned changes to the energy efficiency program became effective September 3, 2018. Changes include streamlining incentive tables to only include measure offerings and maximum incentive levels. Qualifications for energy efficiency measures going forward will be maintained on the wattsmart Homes program website. For questions or additional clarification, please email [email protected].

Frequently Asked Questions - Incentive Checks

We can only offer you up to the total price you paid for the qualified item. For example, if you purchased a light fixture for $14.99 and the incentive is $20.00, your incentive amount would be $14.99.

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Setting up a landlord account is an option. This is an account that exists in the background behind the tenant’s account. For more information on setting one up, contact us at 1-888-221-7070.

For Utah Landlords:
A third way is to fill out the third-party payment addendum. A third-party payment addendum is a form that allows the property owner, landlord, property management company, or homeowner association who are not listed on the Pacific Power or Rocky Mountain Power account to receive incentive payments where qualified equipment was installed or services performed. Please see the addendum form for required documentation.

For Washington Landlords:
A third way is to fill out the third-party payment addendum. A third-party payment addendum is a form that allows the property owner, landlord, property management company, or homeowner association who are not listed on the Pacific Power or Rocky Mountain Power account to receive incentive payments where qualified equipment was installed or services performed. Please see the addendum form for required documentation.

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If you applied online, you can quickly check the status of your application using our Track Your Incentive systemTrack Your Incentive systemTrack Your Incentive systemTrack Your Incentive systemTrack Your Incentive system. If you applied by mail, contact us using our online email form with your name and account number.

Checks are issued within 6 weeks upon receipt of a completed and approved Incentive Application. Allow additional time for mail service. We'll contact you if we need more information to complete your application.

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Customer incentives are paid directly to the name on the utility account. Some products have both a customer and contractor incentive. Contractor incentives are paid to the contractor listed on the application and W-9.

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Funding for wattsmart programs comes from a small charge on customer bills. In the short term, these programs can help customers save on monthly utility bills and boost home performance. In the long term, they work to keep everyone’s costs down and meet the region’s growing energy needs.

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